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Why Clowder?

NAGARA - Real-Time Updates for Real Event Impact

The National Association of Government Archives and Records Administrators (NAGARA) is a professional association for government archives and records management professionals across federal, state, local, tribal, university, and public higher education institutions. The organization supports records preservation, records management, and access to public information.

NAGARA uses its event app to centralize conference information, streamline attendee communication, and support networking during its annual conference.
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INDUSTRY
Professional/Trade Association
SOLUTIONS
Clowder, iMIS
MEMBER SIZE
2,000+
WEBSITE

nagara.org

THE PROBLEM

NAGARA faced several communication and operational challenges at its annual conference. The organization relied heavily on printed materials and was managing attendee questions manually, creating inefficiencies during the event. When unexpected issues occurred, NAGARA had no centralized way to communicate updates to attendees in real time.
The organization needed a single source of truth for conference information, including schedules, announcements, session updates, and attendee communication. NAGARA also needed a solution that integrated directly with its iMIS AMS to avoid creating additional administrative issues related to attendee data, logins, and profile management.
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THE IMPACT

99% of Attendees Reported Positive App Experience
Optimized Session Feedback and Survey Collection
Synced Schedules, Sessions, and Attendee Info
87% Year-Over-Year Increase In App Usage

RESULTS

NAGARA implemented Clowder as a centralized platform for conference information and attendee communication. The app provides real-time schedule updates, push notifications, session information, attendee messaging, digital networking tools, and mobile access to conference resources.

Because Clowder integrated directly with NAGARA’s AMS, attendee data, profiles, and event information stayed synchronized without requiring manual updates from staff. NAGARA also adopted a simplified approach to app design and communication, focusing only on the features attendees needed most to improve usability and increase adoption. 
Read the Full Case Study
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"Because our audience actively uses Clowder, we’ve fine-tuned our strategy around what information attendees need and how they access it. The growth in usage reflects Clowder’s success."
Executive Director at NAGARA

 

NAGARA Success Story Webinar

 

Watch Clowder’s Client Advisor Ana Perez Gomez, along with NAGARA's Executive Director Johnny Hadlock, as they share firsthand insights on how the National Association of Government Archives and Records Administrators (NAGARA) has leveraged their Clowder mobile app to boost engagement, streamline member interactions, and optimized session feedback and survey collection.